CARE is a low-code, cloud-based application designed to help federal agencies manage reasonable accommodation requests in a modern, scalable, and compliant way. Built to address the challenges of post-pandemic return-to-work mandates, CARE provides a centralized platform with streamlined and automated processes, real-time case management, historical data analysis, and transparent reporting. The application is available as a native solution on Salesforce, ServiceNow, Appian or Microsoft Power Apps, allowing agencies to adopt it on their preferred platform with minimal deployment time.

CARE delivers value across multiple dimensions, including reduced processing time through accelerated routing and approvals, actionable insights via customizable reports and tailored analytics, and improved user experience with real-time updates and full transparency into request status. The platform features secure role-based access controls that are configurable by role and job function, along with review, approve, and deny workflows tailored to each organization’s needs.